You need a complete picture of your IT Service Desk and issues highlighted before they escalate. You want to optimize your processes so that you always meet your SLAs, but no one has to skip dinner for that….
You want to make your business service best in class and enable your stakeholders to do their jobs effectively and efficiently. Whether you want to control your backlog or lower your MTTR, analytics can help you deliver outstanding customer service…
You may be tired of generating reports through spreadsheets or you may just want to dot-walk to identify root causes. And you want a solid visual discovery tool that helps you uncover issues that are not so obvious….
“ServiceNow has allowed us to effectively operationalize our IT service and asset management processes. Numerify allows us to correlate information from disparate systems automatically and provides management with key compliance metrics.”
John Eddy, Client Service Manager, Spansion
“In a matter of weeks, Numerify moved us from a painful manual reporting process to contributing and validating data and being able to present the contribution IT makes to the business.”